Frequently Asked Questions

For more questions answered check out our store policies section

How do I clean biothane?

Biothane SUPER easy to clean, simply take some soap & warm water & scrub! I like to let mine soak in some warm soapy water for a few minutes before scrubbing. For tough stains you can use a Mr. Clean Eraser but I do not recommended using this every time as it can be hard on the coating.

What payment methods do you accept?

We accept credit cards (directly at check out or via invoice), PayPal, & E transfer.

*E transfer and PayPal can be sent to: tobaadventuregear.com*

Please note that NO work will be started on your order until payment is received, payment must be made in full before the order will leave Toba Adventure Gear.

How do I select the right size?

Follow these guides on how to measure using your dogs current collars!

You can also use a soft measuring tape!

IF you have any questions do not hesitate to reach out!